Retail
Though every effort has been made to ensure all images are a true representation of the finished product, please note that designs may vary slightly from those illustrated due to the handmade techniques applied to each piece. Please allow for these variations.
Bespoke commissions are welcome. However, they are non-returnable due to the individual nature of the work.
Natalie Salisbury Jewellery retains complete ownership of all work until it has been paid for in full.
Prices for pieces in materials other than those illustrated may be obtained upon request.
Prices may fluctuate due to various market forces. Natalie Salisbury Jewellery reserves the right to alter them periodically.
All postage costs will be calculated upon placement of order. All import/export duties remain the responsibility of the client.
Any claims for breakages, damaged goods or shortages must be made known within 3 days of receipt of delivery and returned within 7 days including written confirmation of problem. All evidence must be kept for inspection.
Items that are thought to be faulty after this time will be treated case by case. Please contact me to discuss the problem.
Other than where there is a fault with the goods themselves, the client must take full responsibility for postage costs in returning goods to Natalie Salisbury Jewellery.
Trade
Any trade orders that are cancelled after 3 weeks of the order date will be subject to a 10% surcharge of order value.
Trade orders will include initial postage fees. Subsequent individual orders, sizings and amendments will be charged according to current sizing rates and the postage rates as used by Natalie Salisbury Jewellery.
Natalie Salisbury Jewellery has the right to recall any Sale or Return items with immediate effect, though reasonable notice will be given wherever possible.
Whilst in the possession of a shop or gallery, the responsibility lies with the aforementioned to ensure adequate insurance is in place for all goods whilst on their premises.
Natalie Salisbury Jewellery owns the copyright, intellectual property, and reproduction rights on all work purchased by the client. The laws of copyright protect all Natalie Salisbury Jewellery designs.
